5

I needed a lot of intensive work done on my 2001 Accord, including a motor mount and struts. Rick and his team took the extra time to re-inspect items that had previously been reported to me in November and gave me better information to work from. I appreciate their thoroughness and professionalism. All work was completed as promised and came in totally in line with the initial estimate I was given. The car drives so much smoother now thanks to the team at Import Service Center. Greatly appreciated. Kudos to Heather as well for the time spent giving me a ride to and from my place.

5

Rick and his gang are the best damn people around. Been going here 4 years and they never miss an opportunity to treat you well and make car repair easier than it generally is..

5

What an amazing shop. Rick goes the extra mile and always provides reasonable options to any maintenance issues identified with my Honda Element. The entire staff are courteous and professional. Any defective parts are saved and he takes the time to show me what was wrong and why it was important to make the necessary repairs. He pro-actively identifies potential problems and keeps an eye on them with every regular maintenance. I have always been completely satisfied with any repairs made and I've been taking my car to him for close to 10 years now. He takes care of my car as if it were his own. AND got me birthday cupcakes when I had my car in for unplanned repairs on my birthday. I absolutely and highly recommend this shop for regular maintenance and repairs.

Thank you for the review Amanda. Happy to have great customers like yourself.

- Import Service Center
4

Rick and his team have done a great job, taking care of my daughter's car for a number of years now. Their service is honest and upfront and will not sell you or recommend something, that may not be needed. Honesty and integrity is what I look for in customer service and Rick and his team provide just that. They do a great job listening to your needs. So, if your looking for a fair and reasonable service center, that consistently provides quality service, give Import Service Center a try. You won't be disappointed.

5

Very honest. Rick tells me when I DON'T need something I think I need. So rare in this industry. I drive a long way to get to ISC because I trust them to fix my car without doing unnecessary repairs.

5

Great service! They were able to squeeze us in same day that we called.

4

Got an appointment quickly. Work was done as discussed & reviewed at time of pick up. Very personable & fairly priced.

5

As always great service. Most of all they are more knowledgeable than Toyota dealer service centers.

5

Excellent customer service and excellent automotive service. My family has been coming here for more than 10 years and will continue to do so.

5

Rick and his staff go above and beyond making sure our vehicle(s) are "properly" fixed the first time and with a competitive price!! No more dealership jargon "Can't duplicate the problem" anymore!!

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