Tucson Auto Repair

Always appreciate the attention to our vehicles. It appears you do NOT try to 'make up' issues just to do some work. It appears you keep our vehicles safe and inform us of any issues other the ones that we are bringing the vehicles in for. I appreciate the conversations with "Dr." Rick so we can share our thoughts on service needed, etc. He IS the primary care 'physician' for our cars! I WANT to have these face-to-face conversations. It helps BOTH of us understand the vehicle condition.We'll be back. Jay

Owner and staff are friendly and knowledgeable. The technicians are highly experienced and have been there a long time, which I think speaks well for how the business is managed. They keep me posted as to what repairs may be needed in the future so I can prepare mentally and financially to keep my car well-maintained. They don't do "preventative maintenance" way before it is due like the repair shop I used to go to. Rick, the owner, watched my CV boots (that my old repair shop told me were severely cracked and needed to be replaced immediately) for 18 months before they actually needed to be replaced. He takes me into the garage and actually shows me the problem and where the repairs are needed. He lets me know which repairs can wait a little while and which ones should be done soon. And he shows me the old parts that he replaced after the repairs have been completed. I don't know exactly how their pricing compares with others... probably not the cheapest, but then you get what you pay for in this world.

As usual, EXCELLENT service. Thorough explanations of needed repairs before and after fixing the problem.

As always, excellent service. Repairs were clearly explained to me before and after the necessary job. Highly recommend Import Service Center. FIVE STARS !!

Great, wonderful, friendly service as usual. Thanks, guys.

Exceptional service all the time, every time.

I wouldn't go anywhere else! I love Rick's "Show & Tell" session when I pick up my car. They answer all my questions in detail. They are honest & reasonable.

I have been taking my cars to Rick for over 20 years and would not think of taking them to anyone else. It's good to have someone you know you can trust. I would wholeheartedly recommend him.

My family has been going to Import Service Center for almost ten years. They are reliable, friendly, honest, and are fairly priced on every service they offer. They always walk me through every service they do, explaining what needs to be done and why. Rick has over 30 years of experience with imported cars. My '02 4Runner is reaching 200,000 miles, and Import Service Center will keep it going for at least another 50,000. Highly recommended.

I switched from a dealer to Import Service Center on the advice of a coworker and I couldn't be happier. Look, car repairs are never going to be inexpensive and I have an older Toyota, but Import Service is probably 20% cheaper than the dealer, they will show you the parts they are replacing, and the car rides better than when the dealer was servicing it. They are a smaller business so they get to know you and your car - you are no longer just another number. They have a customer for life for my imports.